Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Mobile/WhatsApp number
• Email address
• Billing and transaction-related information
• Course or program enrollment details
• Information provided through contact forms, WhatsApp, email, or other communication channels
• Any other information you voluntarily provide while interacting with UPtrend

Payment information may be processed by third-party payment service providers. We generally do not store complete card, banking, UPI, or other sensitive payment credentials on our own servers.

2. How We Use Your Information

We may use the information collected to:

• Process course registrations and payments
• Provide access to educational programs and services
• Communicate with students regarding courses, classes, schedules, updates, and support
• Respond to enquiries and customer-service requests
• Send important service-related notifications
• Improve our website, courses, and services
• Maintain records for administrative, accounting, legal, and regulatory purposes
• Prevent fraud, misuse, or unauthorized activity

Where permitted by applicable law, we may also use your contact information to send information about our educational programs and services. You may request that such promotional communications be stopped at any time.

3. Payment Information

Payments made through our website may be handled by third-party payment gateways.

UPtrend Fin Academy does not intend to collect or store your complete debit-card, credit-card, banking-password, or UPI PIN information.

You should review the privacy practices of the relevant payment provider before completing a transaction.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, maintain security, and improve user experience.

Third-party services such as analytics, advertising, payment, or communication providers may also use cookies or similar technologies according to their own policies.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers where required to operate our business, including:

• Payment-processing providers
• Website hosting and technology providers
• Communication and messaging services
• Analytics and security providers
• Professional advisers, accountants, or legal advisers where necessary
• Government authorities or law-enforcement agencies where required by applicable law

Such information will be shared only as reasonably necessary for the relevant purpose or as required by law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment gateways, social-media services, or other external services.

UPtrend Fin Academy is not responsible for the privacy practices, security, or content of third-party websites. Users should review the privacy policies of those services separately.

9. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes prohibited by applicable law.

10. Your Rights

Subject to applicable law, you may contact us regarding your personal information and request appropriate access, correction, or other action available under applicable privacy and data-protection laws.

11. Changes to This Privacy Policy

UPtrend Fin Academy may update this Privacy Policy from time to time.

Any revised version will be published on our website with an updated effective date. Continued use of our website or services after an update may constitute acceptance of the revised policy to the extent permitted by law.